Cornell Nanyang Institute of hospitality management

Big Waves of Inspiration Advanced Management Programme

In Hospitality Management

July 2014 – Singapore


Cornell Nanyang



In 2007, I was a student of the Cornell Nanyang General Manager Programme in Singapore. It was such an enriching experience. I felt so stimulated by the exchange of different ideas and opportunities I could explore; it opened the door to one of the most creative periods in my career.

 A few years later, I was invited by Professor Neo Boon Siong to be a speaker on creativity for a full day at the Cornell Nanyang Advanced Management Programme in Singapore. What a privilege to be able to share my experience on stimulating and developing the creativity capital within our teams using dreams and emotions as the key ingredients in the making of our competitive edge.

 Surrounded by a group of 17 passionate participants with different backgrounds, cultures, experiences and a real passion for the tourism industry, I felt energized by their ideas and originality in developing unique meaningful customer experiences and concepts.

 It is essential for us today to capitalize more on our teams creative potential, to allow them to express with confidence their ideas and to develop exciting meaningful customer experiences. Big Waves of Inspiration is your perfect partner to Imagine, Create and Realize your most exciting customer experiences.

 “Rules are great way to get ideas. All you have to do is break them.”

Jack Foster